When you reach out to us, we listen. We want to understand who you are, what’s going on in your family, and answer any initial questions you have about Evolve.
A compassionate and skilled Admissions Coordinator will guide you through the process with a series of questions about who you’re calling for and what they are struggling with. We will answer any and all questions about Evolve’s programming, to ensure you feel as comfortable and confident when making this decision as possible. We will also answer questions in relation to payment and insurance coverage.
The next step is known as the pre-admissions assessment, and our goal is to ensure Evolve is clinically appropriate for your teen. We ask for information such as your teens current symptoms and behaviors, as well as their clinical history. We look at their treatment history and collect any relevant records, such as, hospital records or previous psychological testing.
After we’ve determined the appropriate level of care, we work with you to decide which location is the best fit, then arrange a time and date for admission. We send you the consent forms, a parent questionnaire, and an admissions handbook with specific information about our modes of therapy and daily routines, your involvement as a family, and other areas like rules and expectations of participants and what to pack.
Now, it’s time for your arrival and the intake process that lasts about an hour. We’ll welcome you with open arms and an open heart.
Upon arrival, you will be greeted by the Evolve team. A staff member will then document and check belongings for safety. Once cleared and before entering the treatment environment, a staff member will take a urine sample and check for any contraband. Before you say your goodbyes, we’ll give you a tour and full facility orientation, review details around visitation policies, phone times, and daily schedules, then answer any final questions you may have. Your teen will then meet with one of our therapists for their first in-person assessment.
Right from the moment your child admits, you’ll see first-hand the warmth and comfort that defines the Evolve experience for teens and their families.
Finally, treatment begins. You can rest assured knowing your child is in a safe, comfortable, supportive environment surrounded by a dedicated team of compassionate, experienced mental health and addiction experts. We’re committed to the health, wellness, and safety of your child. Everything else is secondary. We know this is a huge step for you and your family. We understand it won’t be easy. Yes, there may be tears. Yes, it may be hard to drive away. But one thing we’ve learned in all our years working with adolescents: treatment works.
Take the first steps on the road to recovery for your family.
Get the help your family needs now.
